While on vacation I saw an ad for Discover Teas. I spent at least a half hour in the store smelling and sampling all the varieties of tea. The shopkeeper was very knowledgable and patient with me. I fell head over heels for the cream earl grey. I walked out of the tea shop a little poorer in my pocketbook, but so happy. While back home in NH I have ordered on line from Discover Teas. The shipment was fulfilled quickly, and what a nice surprise to find an extra free sample of tea in the box! Thanks, Ken, for your excellent products, backed up by your superior service. You have a customer for life!