I've been a customer at Custom Audio for 9 years. The staff and techs are always there when you need them and willing to help with any problem. I've had multiple stereos installed and remote starters put in by them. Whenever there is problem with anything, I call and they have me in asap and the problem is fixed right away. Not to say I've had a lot of problems, my last remote stater in my Ranger has worked for the last 5 years flawlessly since it was put in. I highly recommend Custom Audio to all my friends and family!