We finally had the custom made curtains we ordered in early july installed yesterday(Sept 30). We did not know that the fabric we ordered would require over a month to be received by the shop before the actual work could be started (another month +). Why did it take one month to receive this fabric ? Where was it coming from and what shipment method was used that would require one month? We should have been told this in advance so we could have picked a fabric that perhaps was already available in the shop. I had to write several emails during this 2 1/2 month period to find out the status of things. There should have been better communication by the shop. The whole experience was not pleasant and since these curtains were for my 93 year old mother it was all the more stressful. We will not use your company again even though the curtains are lovely. The turnaround time is simply too lengthy and communication was poor- and these were not discount curtains by any means.