The plumbing company had a busy day, and the plumber could not get to our job until 5 hours after the call. When he arrived he knew exactly what to do, and found other items that needed repair which he expediently did. He did a great job and cleaned up the job site before leaving, so my renter could put his personal items away. This is the second time I've used this company, and I will use them again for plumbing work.