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You Won't Go Wrong Shopping at Abbey
Recently moved here from CA & directed to Abbey by a contractor. Walked in, greeted by Peggy Anderson & my problems were solved. Can't say enough good things about her help. Wish I had her with me when buying furniture. (: She is very professional, but down to...
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James and Abbey are Fabulous
After a seemingly hopeless search for just right floor we stopped by Abbey Carpet and Floor at the end of our day just hoping they may have what we were looking for. It was late on a Friday and James McCann stayed late to help us with our search. He tirelessly...
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Wonderful! I'm a loyal Abbey customer for life!
I can't say enough about ALL the help Dan Thorsen gave me. He was patient, helpful and very professional. He made this whole experience very easy! Thanks Dan :)
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Outstanding Performance & Coordination
Everything from the sales experience, to the wonderful tile team, carpet team and scheduling was professional, clean, polite, patient and expert in what they did. Just the best in the business.
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Excellent service, highly recommended
I've been working with Abbey Carpet & Floor Naples for three years, in particular with Josh.
And the other sales people I've worked with on other projects, they're equally as professional and good.
They've all been in construction and they help out with our...
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Great service
Service was excellent. The technicians were friendly, prompt, neat, and capable. They left my home neat and clean.
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Installation Nightmare
The process with Abbey Carpet was good until installation. The installers are subcontracted, so they are not affiliated with Abbey Carpet. So be aware that you are not dealing with Abbey Carpet employees during installation. The installers did not speak any...
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Professional and efficient
From my first contact with Abbey Carpets to the installation of high quality vinyl floors throughout my entire condo I found Abbey’s personnel to professional and courteous. The sales person was knowledgeable and very helpful but the installation which I was...
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outstanding
This store could have written the manual on customer service!! As soon as we walked in the door we were welcomed by Dan Thoresen. He answered all our questions and concerns and before we knew it our wallet was open and we purchased our bedroom carpeting. The...
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Phil Bobst Was The Best In Customer Service.
Thanks to Phil Bobst who was a pleasure to work with. He was always available to answer questions and help us get the area rugs we wanted in a very efficient and timely manner. A great accent to your company.
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Service on five year old carpet
Completely satisfied with stretching by "Ron" on 4 rooms of our Bonita Bay residence Friday, March 24. He was highly skilled, neat, and efficient. The carpet was installed over five years ago. The customer service representative was also most pleasant and prompt ...
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My Tile Was Installed With Precision
Looks beautiful.
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5 Star Experience - Abbey Carpet Naples
From the moment we walked in the door until our projects were finished we had a 5 Star experience.
John our salesperson was friendly and very knowledgeable of their products. We purchased hard surface flooring for one house and carpet for a second house. Pricing...
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Very Easy and Convenient
Abbey Carpet & Floor were very understanding of what I wanted, and they were very good about bringing samples to the house so I could try them and return what I didn't want. I ended up buying a rug, a large rug, for my dining room. Abbey Carpet & Floor brought me...
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It Was All Good
If I had to say just one thing about my experience with the people over at Abbey Carpet & Floor it would be that it was all good. From start to finish they took good care of me and made sure that I got the highest quality service. They had the product I wanted and...
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A wonderful blend of salesmanship and knowledgeable installers.
From walking into the showroom to the carpet install it was a positive experience at Abbey Carpet. Our salesperson, Jonathan, heard and respected our wants and needs. He also took the initiative to order color samples which I appreciated it. It made a huge...
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Thorough and thoughtful service from Jason
I'm an interior designer and work with Abbey Carpet all the time!
For the last 8-9 years, Josh has been the person I've been working with. He follows through. If I need help with a specific item he'll make sure to tell me where to get it, if not get it...
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Outstanding From Start To Finish! Professional And Accommodating!
Great buying experience, but installers were remarkable: Kind, helpful, courteous, etc. Excellent experience!
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Excellent service
Abbey Carpet & Floor has been very easy to work with, and Josh Skinner in particular has been extremely helpful. I'm an interior designer and have had several clients they've done work for--and they've done many projects. I very much like Abbey Carpet's competitive...
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Excellent customer service! Great results
I thought the work we had done from Abbey Carpet & Floor Naples was quite helpful. We were looking for someone to come out and do an install of the new flooring our home needed, and the people from Abbey Carpet & Floor were very good at helping us find a product...
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