Judy at the store was extremely helpful in helping direct us to the type of carpet we were looking for, and she told us about an option for our upstairs bathroom that we had not known was available--linoleum squares that look like tile--and it uses actual grout. It's easier to install in an upstairs than tile would be--and cheaper. That's actually what we ended up doing. Judy also helped me last year to pick out material for window treatments for our living room and found the perfect fabric and color for me! Walking into a store with so many options can be overwhelming, and Judy made it so much easier to find what I was looking for. Lou, the owner, came and measured our home personally for the carpet and "tile." His wife Linnie placed our order and helped schedule the installation. I had to reschedule a couple of times due to a conflict with my calendar, and Linnie was so sweet and accommodating. Both Lou and Linnie were great to work with and very personable. The installation team did a professional job from the beginning to the end. They worked hard the entire time they were here, and although they moved all the furniture for us, I'm not aware that anything was damaged, and they got almost everything back in the right place! I asked them to move a couple of items that got put back in the wrong bedroom, and they did it with a smile. I chose to use this company solely on my previous experience with Judy and the online reviews of previous customers. I was not disappointed. I highly recommend Dungan's Floors.