I would give Magna-Dry a 5+ for professionalism. I've been using them for a number of years, about 3 or 5. They come in and they are totally professional. Their work is superior to anything I've encountered with other companies. I wouldn't use another company. I've referred many customers to them. I went to them after I had really bad experiences with other people who charged less. That was a mistake. They're really superior!