We had a salesman come out that was a friend of a friend. He came out and talked with us about what we wanted, and how they could help us out. The salesman was really thorough, he took a lot of notes, and came back with a proposal for all the work. The price was was in the range of what he said it probably would be. Once we got it scheduled, the gentlemen who came to do the installation were here for several days. They did perfect work cleaning up after themselves.