I went to Michael's Floor Covering's store on a recommendation from a coworker. The salespeople were very helpful with providing samples for hardwood flooring. I actually already had some hardwood floors, and they were able to match what I had to the new stuff. I went to their store on a Saturday. They came on time on Monday and consistently called me with updates. It was a beautiful match, with a beautiful installation. I've NEVER had that happen before. I can tell you horror stories about getting other things done!