The service I received selecting a wood floor was unsurpassable. Mike was incredibly patient, courteous and respectful. I had been looking for a specific look in a wood floor and had nearly given up until I started working with Mike, who never failed to return calls, come up with sample ideas, and offer excellent advice. Most of all, he was extremely patient, as I was one of those who took a long time making a final decision. But he stuck with me and, in the end, I had exactly what I wanted.