My wife and I found Polar Shades at the Home Expo. We found the sales people to be knowledgeable and honest about their product. We had been looking for this product for a couple of years and found most companies to be lacking in knowledge and over selling their product. The installation people were punctual, friendly, respectful of our property, willing to share their knowledge, polite and they did not use abusive language in our presents. When they finished their work they trained us on the equipment and cleaned their mess as well as some of ours. Polar Shades contacted us after the job was completed to ensure we are satisfied. This is a company we feel confident in recommending to any of our friends and family.