I've been using Image, Sound, & Control for quite some time, for about 10-15 years. They helped me design my home theater and remote control systems. They were very helpful in helping me put it together and giving me the manuals and software I needed. I did the programming. They always gave me a great price on whatever I needed. I've bought a lot of stuff from them over the years. The prices can't be beat! But the main thing was service. It was personal service that they had shown to me. I couldn't imagine getting that service anywhere else!