I was recommended by a lady at my daughter's church. I called and talked to them, and they were nice, friendly, and informative. When I went to their shop, they took me right in and told me everything that needed to be done. They were very reasonable. I also had some problems with my brake lights, and they told me to bring them back in so that they could check them out for free. I know I gave them a 5, but I would give a 10 if I could.