Business Description:
Whether it be carpet, hardwood, laminate floors, ceramic tile, vinyl, or any other products we carry, we promise to continue Kay's tradition of excellence.
5 49 reviews
Categories
Flooring
Kay Riley Flooring & Design
96 N 500 W, Bountiful, UT 84010, USA
(801) 295-0434
http://www.kayriley.com/

Service

Quality

Total Experience

Neal P.

West Bountiful, UT
Kay Riley Flooring & Design

excuses excuses

was promised 6 days completion. they 31 days to do so. grout is already cracking after 2 months.

comments

We were so sorry about the way the Pollard's job was delayed. We worked so hard to get this done in a timely manner. Every product that the Pollards selected was back-ordered from the manufacturer. We even had an issue with our installer getting there. It was a perfect storm. We again apologize for the inconvenience this left you with. Our offer still stands to come and fix the grout at no charge. This was not our finest hour but we still stand read to do as much to correct the situation as possible if you will allow us to.

 Kay Riley Flooring & Design commented on 02/21/2013
« Back to reviews