The owner of Floor Coverings International of MetroWest came to the house. We were getting our carpeting to replace our old carpeting in the family room/living room area. He showed me the samples. From what I had described, he knew what I wanted and showed the right samples. I picked the color, and he ordered it there within a couple days. He scheduled an appointment for a week later, and Floor Coverings International came in and put it out. It took them two hours, and they did a great job!