My wife and I went into the Rust Armenis and Schwartz office in San Francisco. Mr. Schwartz was very polite and courteous. He made us feel comfortable. We had all our paperwork, and he explained everything very thoroughly. He answered all our questions, and he was very patient.

They explained everything clearly so we could understand how everything works. Mr. Schwartz was a good listener and answered all our questions. Overall he made us feel like it was going to be a smooth process.

Roxanne worked with us doing the numbers. She was really good, professional and polite. I called with questions several times, and every time she made me feel comfortable. It didn't feel like I was bothering her.