I have heard the ads on the radio for years, but when I googled them and found the website I thought I would give them a try. I have used guys I found on KSL, friend of friends, but I got screwed around. When the tech came to my door I was surprised how clean cut he was, most of the guys I used to hire look like the guy with the stained tank top on the website. Got my pipes cleared out and the water actually drains out now in stead of taking over 20 minutes to empty.