I went with crystal crystal for my carpet cleaning because, prior to this, the only thing I knew about carpet cleaning is I didn't want to pay $100 to get one room cleaned in my one bedroom apartment. Darryl arrived and he was sensational. He explained the process to me fully so I wasn't caught off guard (it's not the typical van with a hose you normally see), and set to work cleaning. I would certainly recommend crystal crystal to anyone. The work was done quickly and the carpet was dry in about an hour.