First of all, they were very nice. They were personable to me and my son, who took the class. Everyone was very professional, especially the instructor. What was most impressive was the knowledge of the instructor and the high level of instruction they provided my son when he was receiving his driving training. The big takeaway was by my son taking the class, and the training he received, he actually helped improve my driving and carefully point out some improvements I could make. I hadn't taken training in 25+ years, and getting new information was a great bonus to my son taking the class.