First guy didn't know what he was doing, second person was excellent.
The gentleman that came didn't know how it could be fixed. He shouldn't have even come in the house. I called Cleaners To Your Door back, and the owner came out to my house. She was charming, professional, and I would call her back. I would not call back the first guy though. One didn't know what he was doing, and the other did a great job.