I had a need for repair of a water heater and made contact with Pipeline Plumbing. The customer service representative was pleasant, personable and made arrangements for a plumber to fix my water heater within a couple of hours. The plumber who responded to the service call was James and his customer service, professionalism and determination to complete the water heater repair was outstanding. James was respectful, honest, sincere and an extremely hard worker. I could not be more satisified with his work. Thank you James and thank you Pipeline for a job well done.