This was our first time using Getzschman Heating. We heard about them from a friend who had used them to put in a new air conditioner. The salesman that came out to give us a quote for a new heating/air conditioning unit was so impressive that we didn't even bother to compare their prices with anyone else. We just said yes. The installers were friendly and very professional. I just have to say that everyone we came in contact with at this company, from the first person we spoke with on the phone, to the last person that left our house, was just such a pleasure to deal with. Any one of them could give classes on giving professional service to customers. We wish everyone we had to do business with were as wonderful as the people at Getzschmans were. We definitely recommend them. We will be using their service again.