we had a water leak in our water line. we did a lot of research on some other plumbers in the area, that's when we decided to call on time elmer. Ernest was the plumber that came out. He was very knowledgeable. He told us what we needed to do, and didn't try to b.s us. He's highly recommend in our book! He gave us a quote on a new water line. We could not afford the quote he gave us, but since he knew a new line was what we needed, he made a few phone calls and they drastically dropped the price for us. Ernest is what honesty looks like. Call elmer.. ask for Ernest!