We had been out of town and came home to a broken AC! I can not sleep w/o my air condition. I called Service First and asked if they could come out it was around 6PM.The tech coming out said he was on the other side of town but would be here shortly, I live in Alamo Heights and he was here in 30 minutes! They had me up and running by bedtime! Happy wife, happy home :) Thank you!