I was very well-pleased with Ken Marrs of Marr's Heating. I had a lot of questions, and Ken was very patient with me and explained everything to me. If there was something he didn't know the answer to, he'd research it and then get back to me. I also did some comparison shopping as well, and what I really liked was that Ken broke down and itemized exactly what he would do compared to others. I was very happy that I decided to use Ken's company, and would absolutely use him again.