My carpet had not been cleaned in many years and between 2 adults and 2 pets it had become stained, mashed down and overall dirty. I thought I'd have to get new carpet to get it to look good again, but Bob's guys came in and in 1 1/2 hrs. they made my 24 yr-old carpet LOOK LIKE NEW! I can't tell you how pleased I am to walk through the house now. And the price was excellent. I HIGHLY recommend Bob's Carpet Care for your carpets.