Alex was on time & did a good job, even having to work around Mother Nature as she hailed on him outside! He left thinking he couldn't finish the inspection, but watched the weather & came right back anticipating a break in the rain so he could finish that day & alleviate us having to reschedule the rest of the inspection! He did leave the lights on in our basement when checking the unit downstairs, but I luckily thought to go down & check so they weren't left on too long. Otherwise, all was great! Alex is a good guy & is able to answer all my questions. We're very happy with him & with Patriot over all.