The guys from WestShore Roofing came in and put a roof on. They came when they came, and they left when they left. I didn't feel like I was in control, but I shouldn't have had to, because that's their job, and they definitely were in control. They told me when they would be there, they were there, and they got it done. The roof looks perfect, so if I had to I would definitely use them again, though I doubt I will need to.