This was my first time using Heirloom Oriental Rug Cleaning and I must say that I'm very happy with them. They were very prompt in picking up and dropping off my rug. They told me exactly when the job would be finished and it would worked just fine with me. This is the first time that I've had that rug cleaned and it has been over 30 years since I've purchased it. The prices were very reasonable and my rug looks simply fantastic. They were extremely polite and I will definitely use them again.