I started this loan with a bank. I switched to box home loans after a friends recommended them to me and I got a quote for the closing costs which were much lower than the bank I was going through. Working with box home loans was MUCH easier than working with the bank. I love the my accounts page where you can upload all of your documents and it has a box that shows what items still need to be uploaded. I also like how it shows the progress of the loan. I will definitely recommend them and use them in the future!