After being audited by the IRS a year after submiting my taxes, I was told that I still owed a very large sum of money along with all the interest and penalities they had attached to the sum, I knew I had no way of taking care of this mater and thought my life was just over. My brother-in-law found Colonial Tax and called and talked to Rick. He wanted me to call and talk to him and for the first time in several months, I felt like there was some hope for me. I was assigned to Beverly M. She told me what info she needed from me and took the ball and ran with it. I was updated often and knew every stepd they were taking and given encouragment along the way. I am very happy with the service and the outcome that they were able to negoiate for me. I highly recommend them!!!