Business Description:
Auto repair
Categories
transmission repair
B&M Transmission
7514 Burnet Road, Austin, TX 78757, USA
(512) 451-0424

Service

Will Recommend

Total Experience

Alice T.

Bastrop, TX

B&M Transmission

Forgot to tighten the bolts on my tie rods almost leading to a terrible accident

B & M rebuilt my automatic transmisson in early March. All seemed fine until I picked up my car. It seemed to float from side to side as I drove, and I thought that I needed to replace my front tires. Four days after B & M finished working on my car I was driving to work from Bastrop, and I made it as far as Anderson Ln. and Woodrow Ave. I started to make a left turn, but instead my car went right and ran into the curb in front of oncoming traffic. I could not move it or steer it. Turns out that I had been driving around for four days with my tie rods unbolted! When they put my car back together, someone "forgot" to tighten the bolts. After four days of driving it like that, one bolt was totally gone and the other was just sitting on top of the screw. Wow, scarey - just think if it had broken while I was going 65 miles an hour on HWY 71.

Too bad - I felt satisfied until this happened. I sure won't ever go back there.