I am so unhappy with the services I received at Pilo arts. Not only that nobody called me to let me know that my regular hairdresser I had appointment with was no longer there. I got someone else. She did awesome job on my color but my haircut is a disaster. Everyone I come in contact with ask what happened to your hair it’s all messed up. I am very disappointed because I showed her exactly how I always get my cut and didn’t do it anywhere like it. They need to step up and fix my hair. I don’t really think if I called they would take this issue serious. When I questioned why I wasn’t notified about hairdresser they said they left message. I know how the system works. I would of have canceled my appointment.