I ordered a Kala U-Bass (for zeros, a relatively new invention in the world of ukuleles - 4 thick, poly-something strings on a baritone uke platform, patented by Kala and whoever invented those short bass strings), and found out quickly from Cream City they had oversold. They were very nice in keeping me informed along the way until they were able to get one for me. They even gave me a discount for the delay. This is great considering the instrument is in great demand and the price just keeps on going up. The instrument arrived in good shape, was easy to get in tune, and a delight to play. I'm not a bassist, yet, but with a few more lessons and a lot of practice I will be able to sit in any jam with my UBass. Thanks, again, Cream City