I ordered six panels of textured dupioni silk curtains - the price was great! When they arrived, two panels appeard to be from a different dye lot. I called and was told to put everything back in the box and place the box on my front porch - which I did. The next day, UPS picked up the package and a few days later, six perfectly matched panels were delivered. I have NEVER had such great customer service! My interior designer was so impressed with the quality of my draperies, that she asked for the half price drapes website so that she could order draperies for a show house that she is working on.