Was a little frustrated at first because they got to our house to pack things up later then we thought and it took almost 3 hours to pack everything up. But, they handled our belongings very gently and everything was very securely packed-I felt at ease with the way everything was wrapped and packed! Then, we were very happily surprised when they got to our destination a day earlier then they initially said-that was great!! They were great helpers at unloading everything, and it didn't take them very long at all! Overall, quite satisfied with them. Would use them again!