After speaking to Gloria, and being walked through a solution to my seemingly insurmountable debt, I felt as if she removed the weight of the world from my shoulders. The follow up call from Mauro then completely set my mind at ease that I was definitely in good hands with this company. They were going to take care of the things that got out of hand. The compassion, understanding and straight to the point answers with explanations were refreshing to say the least. I only wish I had found them earlier.