James was very professional, helpful& had a great recommendation. Our carpets and grout looked like brand new, and my dryer, dries much faster with the vent cleaned out. So very happy with James & Coit. Have used Coit for carpet cleaning a couple of years ago, was very happy at that time also. Will use Coit in the future and have told many people about the great job that was done. Even tho the total charges are alittle more than others charge, it's so well worth it, for a job excellantely done.