Leveraging Social Chatter: Customer Lobby Spotlight!

Berkeley, CA — December 9, 2009 — A new white paper written by Gary Levine of WSI entitled "Leveraging Social Chatter: Online Brand Reputation Monitoring and Management" details the steps that businesses can take to manage what their clients say about them online.

Levine's suggestion to businesses: "Add a 3rd party online review capability on your website and solicit feedback from customers. Review publishing site Customer Lobby has a service that provides a means to ratings and feedback and post it in a very credible way."

"We are very pleased to be featured as a credible means of helping businesses to get and manage customer reviews," said Ted Paff, President of Customer Lobby. "This white paper has several insights including the need to build our online brand visibility and engage your customers online. What makes this white paper particularly useful is a series of very practical, easy to implement suggestions on how a small business can accomplish these goals with the limited time and financial pressures that all small businesses have."

About Customer Lobby
Customer Lobby is the leading customer reviews solution provider focused on service businesses. Customer Lobby's quality guarantees and dispute resolution services are unique and critical features for the 200 industries it serves. Customer Lobby's solution enables businesses to get, manage and publish customer reviews. For more information, contact us at 866-718-9549 or www.customerlobby.com.